CVE-2009-5055

Public Exploit

Description

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Category

3.5
CVSS
Severity: Low
CVSS 2.0 •
EPSS 0.10%
Affected: n/a n/a
Published at:
Updated at:

References

Frequently Asked Questions

What is the severity of CVE-2009-5055?
CVE-2009-5055 has been scored as a low severity vulnerability.
How to fix CVE-2009-5055?
To fix CVE-2009-5055, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2009-5055 being actively exploited in the wild?
It is possible that CVE-2009-5055 is being exploited or will be exploited in a near future based on public information. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
This platform uses data from the NIST NVD, MITRE CVE, MITRE CWE, First.org and CISA KEV but is not endorsed or certified by these entities. CVE is a registred trademark of the MITRE Corporation and the authoritative source of CVE content is MITRE's CVE web site. CWE is a registred trademark of the MITRE Corporation and the authoritative source of CWE content is MITRE's CWE web site.
© 2025 Under My Watch. All Rights Reserved.