CVE-2017-16854

Description

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Category

6.5
CVSS
Severity: Medium
CVSS 3.0 •
CVSS 2.0 •
EPSS 0.32%
Vendor Advisory debian.org
Affected: n/a n/a
Published at:
Updated at:

References

Link Tags
https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html third party advisory mailing list
https://www.debian.org/security/2017/dsa-4066 third party advisory vendor advisory
https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/ broken link

Frequently Asked Questions

What is the severity of CVE-2017-16854?
CVE-2017-16854 has been scored as a medium severity vulnerability.
How to fix CVE-2017-16854?
To fix CVE-2017-16854, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2017-16854 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2017-16854 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
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