Integer format vulnerability in the ticket number generator in Enhancesoft osTicket before 1.10.2 allows remote attackers to cause a denial-of-service (preventing the creation of new tickets) via a large number of digits in the ticket number format setting.
The product performs a calculation that can produce an integer overflow or wraparound when the logic assumes that the resulting value will always be larger than the original value. This occurs when an integer value is incremented to a value that is too large to store in the associated representation. When this occurs, the value may become a very small or negative number.
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https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229c | exploit third party advisory technical description |