CVE-2019-12248

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.

4.3

CVSS

Severity: Medium

CVSS 3.1 •

CVSS 2.0 •

EPSS 0.57%

Vendor Advisory opensuse.org Vendor Advisory opensuse.org Vendor Advisory opensuse.org

Affected: n/a n/a

References

Link	Tags
https://www.otrs.com/category/release-and-security-notes-en/	third party advisory release notes
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html	third party advisory mailing list
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	vendor advisory broken link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	vendor advisory broken link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	vendor advisory broken link
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html	mailing list

Frequently Asked Questions

What is the severity of CVE-2019-12248?: CVE-2019-12248 has been scored as a medium severity vulnerability.
How to fix CVE-2019-12248?: To fix CVE-2019-12248, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2019-12248 being actively exploited in the wild?: As for now, there are no information to confirm that CVE-2019-12248 is being actively exploited. According to its EPSS score, there is a ~1% probability that this vulnerability will be exploited by malicious actors in the next 30 days.

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