CVE-2019-13457

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Category

4.3
CVSS
Severity: Medium
CVSS 3.1 •
CVSS 3.0 •
CVSS 2.0 •
EPSS 0.44%
Vendor Advisory opensuse.org Vendor Advisory opensuse.org Vendor Advisory opensuse.org Vendor Advisory otrs.com Vendor Advisory otrs.com
Affected: n/a n/a
Published at:
Updated at:

References

Link Tags
https://www.otrs.com/category/release-and-security-notes-en/ vendor advisory
https://otrs.com/release-notes/otrs-security-advisory-2019-11/ vendor advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html vendor advisory broken link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html vendor advisory broken link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html vendor advisory broken link

Frequently Asked Questions

What is the severity of CVE-2019-13457?
CVE-2019-13457 has been scored as a medium severity vulnerability.
How to fix CVE-2019-13457?
To fix CVE-2019-13457, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2019-13457 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2019-13457 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
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