CVE-2019-16375

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

Category

5.4
CVSS
Severity: Medium
CVSS 3.1 •
CVSS 2.0 •
EPSS 0.55%
Vendor Advisory opensuse.org Vendor Advisory opensuse.org Vendor Advisory opensuse.org Vendor Advisory otrs.com Vendor Advisory otrs.com
Affected: n/a n/a
Published at:
Updated at:

References

Link Tags
https://community.otrs.com/category/security-advisories-en/ vendor advisory
https://otrs.com/release-notes/otrs-security-advisory-2019-13/ release notes vendor advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html vendor advisory broken link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html vendor advisory broken link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html vendor advisory broken link
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html mailing list

Frequently Asked Questions

What is the severity of CVE-2019-16375?
CVE-2019-16375 has been scored as a medium severity vulnerability.
How to fix CVE-2019-16375?
To fix CVE-2019-16375, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2019-16375 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2019-16375 is being actively exploited. According to its EPSS score, there is a ~1% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
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