CVE-2019-9753

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

Category

3.5
CVSS
Severity: Low
CVSS 3.0 •
CVSS 2.0 •
EPSS 0.23%
Vendor Advisory otrs.com
Affected: n/a n/a
Published at:
Updated at:

References

Link Tags
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework patch vendor advisory

Frequently Asked Questions

What is the severity of CVE-2019-9753?
CVE-2019-9753 has been scored as a low severity vulnerability.
How to fix CVE-2019-9753?
To fix CVE-2019-9753, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2019-9753 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2019-9753 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
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