CVE-2020-2500

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Categories

9.8
CVSS
Severity: Critical
CVSS 3.1 •
CVSS 2.0 •
EPSS 0.26%
Vendor Advisory qnap.com
Affected: QNAP Systems Inc. Helpdesk
Published at:
Updated at:

References

Link Tags
https://www.qnap.com/zh-tw/security-advisory/qsa-20-03 vendor advisory

Frequently Asked Questions

What is the severity of CVE-2020-2500?
CVE-2020-2500 has been scored as a critical severity vulnerability.
How to fix CVE-2020-2500?
To fix CVE-2020-2500, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2020-2500 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2020-2500 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2020-2500?
CVE-2020-2500 affects QNAP Systems Inc. Helpdesk.
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