CVE-2021-21436

Agent is able to link customer's Config Items without permission

Description

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

Remediation

Solution:

  • Update to OTRSCIsInCustomerFrontend 7.0.15.

Categories

3.5
CVSS
Severity: Low
CVSS 3.1 •
CVSS 2.0 •
EPSS 0.11%
Vendor Advisory otrs.com
Affected: OTRS AG OTRSCIsInCustomerFrontend
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2021-04/ vendor advisory

Frequently Asked Questions

What is the severity of CVE-2021-21436?
CVE-2021-21436 has been scored as a low severity vulnerability.
How to fix CVE-2021-21436?
To fix CVE-2021-21436: Update to OTRSCIsInCustomerFrontend 7.0.15.
Is CVE-2021-21436 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2021-21436 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2021-21436?
CVE-2021-21436 affects OTRS AG OTRSCIsInCustomerFrontend.
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