CVE-2021-21438

FAQ articles are shown to users without permission

Description

Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.

Remediation

Solution:

  • Update to OTRS 7.0.25.

Categories

3.5
CVSS
Severity: Low
CVSS 3.1 •
CVSS 2.0 •
EPSS 0.11%
Vendor Advisory otrs.com
Affected: OTRS AG FAQ
Affected: OTRS AG OTRS
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2021-08/ vendor advisory

Frequently Asked Questions

What is the severity of CVE-2021-21438?
CVE-2021-21438 has been scored as a low severity vulnerability.
How to fix CVE-2021-21438?
To fix CVE-2021-21438: Update to OTRS 7.0.25.
Is CVE-2021-21438 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2021-21438 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2021-21438?
CVE-2021-21438 affects OTRS AG FAQ, OTRS AG OTRS.
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