CVE-2021-36096

Support Bundle includes S/Mime and PGP secret or PIN

Description

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.

Remediation

Solution:

  • Update to OTRS 8.0.16 or OTRS 7.0.29.

Categories

5.2
CVSS
Severity: Medium
CVSS 3.1 •
CVSS 2.0 •
EPSS 0.17%
Vendor Advisory otrs.com
Affected: OTRS AG ((OTRS)) Community Edition
Affected: OTRS AG OTRS
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2021-10/ vendor advisory

Frequently Asked Questions

What is the severity of CVE-2021-36096?
CVE-2021-36096 has been scored as a medium severity vulnerability.
How to fix CVE-2021-36096?
To fix CVE-2021-36096: Update to OTRS 8.0.16 or OTRS 7.0.29.
Is CVE-2021-36096 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2021-36096 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2021-36096?
CVE-2021-36096 affects OTRS AG ((OTRS)) Community Edition, OTRS AG OTRS.
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