An issue was discovered in SysAid ITIL 20.4.74 b10. The /enduserreg endpoint is used to register end users anonymously, but does not respect the server-side setting that determines if anonymous users are allowed to register new accounts. Configuring the server-side setting to disable anonymous user registration only hides the client-side registration form. An attacker can still post registration data to create new accounts without prior authentication.
The product does not perform any authentication for functionality that requires a provable user identity or consumes a significant amount of resources.
Link | Tags |
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https://www.sysaid.com/it-service-management-software/incident-management | vendor advisory |
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md | third party advisory broken link |
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md | third party advisory exploit |