CVE-2022-32741

Information disclosure in Request New Password feature

Description

Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

Remediation

Solution:

  • Update to OTRS 8.0.23 or OTRS 7.0.35.

Category

5.3
CVSS
Severity: Medium
CVSS 3.1 •
CVSS 2.0 •
EPSS 0.29%
Vendor Advisory otrs.com
Affected: OTRS AG OTRS
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2022-09/ vendor advisory

Frequently Asked Questions

What is the severity of CVE-2022-32741?
CVE-2022-32741 has been scored as a medium severity vulnerability.
How to fix CVE-2022-32741?
To fix CVE-2022-32741: Update to OTRS 8.0.23 or OTRS 7.0.35.
Is CVE-2022-32741 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2022-32741 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2022-32741?
CVE-2022-32741 affects OTRS AG OTRS.
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