SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data via a modified sid parameter to EmailHtmlSourceIframe.jsp or a modified srID parameter to ShowMessage.jsp.
The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.
Link | Tags |
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https://blog.pridesec.com.br/en/insecure-direct-object-reference-idor-affects-helpdesk-sysaid/ | third party advisory exploit |