CVE-2023-38058

Tickets can be moved without permissions

Description

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.

Remediation

Solution:

  • Update to OTRS 8.0.35

Categories

4.1
CVSS
Severity: Medium
CVSS 3.1 •
EPSS 0.12%
Vendor Advisory otrs.com
Affected: OTRS AG OTRS
Published at:
Updated at:

References

Frequently Asked Questions

What is the severity of CVE-2023-38058?
CVE-2023-38058 has been scored as a medium severity vulnerability.
How to fix CVE-2023-38058?
To fix CVE-2023-38058: Update to OTRS 8.0.35
Is CVE-2023-38058 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2023-38058 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2023-38058?
CVE-2023-38058 affects OTRS AG OTRS.
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