CVE-2024-13552

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

Category

4.3
CVSS
Severity: Medium
CVSS 3.1 •
EPSS 0.03%
Affected: supportcandy SupportCandy – Helpdesk & Customer Support Ticket System
Published at:
Updated at:

References

Link Tags
https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=cve
https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-new-ticket.php#L395
https://plugins.trac.wordpress.org/changeset/3235142/supportcandy/trunk?old=3188306&old_path=%2Fsupportcandy%2Ftrunk

Frequently Asked Questions

What is the severity of CVE-2024-13552?
CVE-2024-13552 has been scored as a medium severity vulnerability.
How to fix CVE-2024-13552?
To fix CVE-2024-13552, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2024-13552 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2024-13552 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2024-13552?
CVE-2024-13552 affects supportcandy SupportCandy – Helpdesk & Customer Support Ticket System.
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