CVE-2024-23791

Unnecessary data is written to log if issues during indexing occurs

Description

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Remediation

Solution:

  • Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)

Category

4.9
CVSS
Severity: Medium
CVSS 3.1 •
EPSS 0.11%
Vendor Advisory otrs.com
Affected: OTRS AG OTRS
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2024-02/ vendor advisory

Frequently Asked Questions

What is the severity of CVE-2024-23791?
CVE-2024-23791 has been scored as a medium severity vulnerability.
How to fix CVE-2024-23791?
To fix CVE-2024-23791: Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)
Is CVE-2024-23791 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2024-23791 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2024-23791?
CVE-2024-23791 affects OTRS AG OTRS.
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