CVE-2024-23793

Upload of files outside application directory

Description

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Remediation

Solution:

  • Update to OTRS 2024.4.3 or OTRS 7.0.50 (extended support only)

Category

6.3
CVSS
Severity: Medium
CVSS 3.1 •
EPSS 0.18%
Affected: OTRS AG OTRS
Affected: OTRS AG ((OTRS)) Community Edition
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2024-05/

Frequently Asked Questions

What is the severity of CVE-2024-23793?
CVE-2024-23793 has been scored as a medium severity vulnerability.
How to fix CVE-2024-23793?
To fix CVE-2024-23793: Update to OTRS 2024.4.3 or OTRS 7.0.50 (extended support only)
Is CVE-2024-23793 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2024-23793 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2024-23793?
CVE-2024-23793 affects OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition.
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