CVE-2024-43442

Stored XSS in System Configuration

Description

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects:  * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Remediation

Solution:

  • Update to OTRS 2024.6.x or OTRS 7.0.51

Categories

4.9
CVSS
Severity: Medium
CVSS 3.1 •
EPSS 0.04%
Affected: OTRS AG OTRS
Affected: OTRS AG ((OTRS)) Community Edition
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2024-10/

Frequently Asked Questions

What is the severity of CVE-2024-43442?
CVE-2024-43442 has been scored as a medium severity vulnerability.
How to fix CVE-2024-43442?
To fix CVE-2024-43442: Update to OTRS 2024.6.x or OTRS 7.0.51
Is CVE-2024-43442 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2024-43442 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2024-43442?
CVE-2024-43442 affects OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition.
This platform uses data from the NIST NVD, MITRE CVE, MITRE CWE, First.org and CISA KEV but is not endorsed or certified by these entities. CVE is a registred trademark of the MITRE Corporation and the authoritative source of CVE content is MITRE's CVE web site. CWE is a registred trademark of the MITRE Corporation and the authoritative source of CWE content is MITRE's CWE web site.
© 2025 Under My Watch. All Rights Reserved.