CVE-2024-43444

Passwords are written to Admin Log Module

Description

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Remediation

Solution:

  • Update to OTRS 2024.6.x or OTRS 7.0.51

Category

8.2
CVSS
Severity: High
CVSS 3.1 •
EPSS 0.17%
Affected: OTRS AG OTRS
Affected: OTRS AG ((OTRS)) Community Edition
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2024-12/

Frequently Asked Questions

What is the severity of CVE-2024-43444?
CVE-2024-43444 has been scored as a high severity vulnerability.
How to fix CVE-2024-43444?
To fix CVE-2024-43444: Update to OTRS 2024.6.x or OTRS 7.0.51
Is CVE-2024-43444 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2024-43444 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2024-43444?
CVE-2024-43444 affects OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition.
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