CVE-2024-43446

Improper check of permissions in Generic Interface

Description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Remediation

Solution:

  • Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches

Category

3.5
CVSS
Severity: Low
CVSS 3.1 •
EPSS 0.03%
Affected: OTRS AG OTRS
Affected: OTRS AG ((OTRS)) Community Edition
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2025-02/

Frequently Asked Questions

What is the severity of CVE-2024-43446?
CVE-2024-43446 has been scored as a low severity vulnerability.
How to fix CVE-2024-43446?
To fix CVE-2024-43446: Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches
Is CVE-2024-43446 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2024-43446 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2024-43446?
CVE-2024-43446 affects OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition.
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