CVE-2024-57727

Known Exploited

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Category

7.5
CVSS
Severity: High
CVSS 3.1 •
EPSS 93.46% Top 5%
KEV Since 
Third-Party Advisory horizon3.ai
Affected: n/a n/a
Published at:
Updated at:

References

Link Tags
https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ third party advisory
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier release notes

Frequently Asked Questions

What is the severity of CVE-2024-57727?
CVE-2024-57727 has been scored as a high severity vulnerability.
How to fix CVE-2024-57727?
To fix CVE-2024-57727, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2024-57727 being actively exploited in the wild?
It is confirmed that CVE-2024-57727 is actively exploited. Be extra cautious if you are using vulnerable components. According to its EPSS score, there is a ~93% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
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