CVE-2025-24387

Missing CSRF protection

Description

A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.   This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.x

Remediation

Solution:

  • Update to OTRS 2025.2.x. Please note that there will be no OTRS 7 patches

Categories

4.8
CVSS
Severity: Medium
CVSS 3.1 •
EPSS 0.03%
Vendor Advisory otrs.com
Affected: OTRS AG OTRS
Published at:
Updated at:

References

Link Tags
https://otrs.com/release-notes/otrs-security-advisory-2025-05/ vendor advisory

Frequently Asked Questions

What is the severity of CVE-2025-24387?
CVE-2025-24387 has been scored as a medium severity vulnerability.
How to fix CVE-2025-24387?
To fix CVE-2025-24387: Update to OTRS 2025.2.x. Please note that there will be no OTRS 7 patches
Is CVE-2025-24387 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2025-24387 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2025-24387?
CVE-2025-24387 affects OTRS AG OTRS.
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