CVE-2025-26400

SolarWinds Web Help Desk XML External Entity Injection (XXE) Vulnerability

Description

SolarWinds Web Help Desk was reported to be affected by an XML External Entity Injection (XXE) vulnerability that could lead to information disclosure. A valid, low-privilege access is required unless the attacker had access to the local server to modify configuration files.

Remediation

Solution:

  • SolarWinds recommends customers upgrade to Web Help Desk version 12.8.7 as soon as is practical.

Category

5.3
CVSS
Severity: Medium
CVSS 3.1 •
EPSS 0.02%
Affected: SolarWinds Web Help Desk
Published at:
Updated at:

References

Link Tags
https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26400
https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7_release_notes.htm

Frequently Asked Questions

What is the severity of CVE-2025-26400?
CVE-2025-26400 has been scored as a medium severity vulnerability.
How to fix CVE-2025-26400?
To fix CVE-2025-26400: SolarWinds recommends customers upgrade to Web Help Desk version 12.8.7 as soon as is practical.
Is CVE-2025-26400 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2025-26400 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2025-26400?
CVE-2025-26400 affects SolarWinds Web Help Desk.
This platform uses data from the NIST NVD, MITRE CVE, MITRE CWE, First.org and CISA KEV but is not endorsed or certified by these entities. CVE is a registred trademark of the MITRE Corporation and the authoritative source of CVE content is MITRE's CVE web site. CWE is a registred trademark of the MITRE Corporation and the authoritative source of CWE content is MITRE's CWE web site.
© 2025 Under My Watch. All Rights Reserved.