SQL injection vulnerability in Customer Support System v1.0. This vulnerability allows an authenticated attacker to retrieve, create, update and delete databases via the id parameter in the /customer_support/manage_user.php endpoint.
The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.