A Stored Cross-Site Scripting (XSS) vulnerability exists in Vtiger CRM Open Source Edition v8.3.0, exploitable via the Services Import feature. An attacker can craft a malicious CSV file containing an XSS payload, mapped to the Service Name field. When the file is uploaded, the application improperly sanitizes user input, leading to persistent script execution.
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.