CVE-2025-48473

Public Exploit
FreeScout Vulnerable to Insufficient Authorization

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.

Category

5.3
CVSS
Severity: Medium
CVSS 4.0 •
CVSS 3.1 •
EPSS 0.04%
Vendor Advisory github.com
Affected: freescout-help-desk freescout
Published at:
Updated at:

References

Link Tags
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-3x75-7856-r794 exploit vendor advisory
https://github.com/freescout-help-desk/freescout/commit/2552a2b84248824b73c35b2699aa86da644eea1a patch

Frequently Asked Questions

What is the severity of CVE-2025-48473?
CVE-2025-48473 has been scored as a medium severity vulnerability.
How to fix CVE-2025-48473?
To fix CVE-2025-48473, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2025-48473 being actively exploited in the wild?
It is possible that CVE-2025-48473 is being exploited or will be exploited in a near future based on public information. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2025-48473?
CVE-2025-48473 affects freescout-help-desk freescout.
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