CVE-2025-48474

Public Exploit
FreeScout Vulnerable to Insufficient Authorization

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

Category

5.3
CVSS
Severity: Medium
CVSS 4.0 •
CVSS 3.1 •
EPSS 0.04%
Vendor Advisory github.com
Affected: freescout-help-desk freescout
Published at:
Updated at:

References

Link Tags
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m vendor advisory exploit
https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7 patch

Frequently Asked Questions

What is the severity of CVE-2025-48474?
CVE-2025-48474 has been scored as a medium severity vulnerability.
How to fix CVE-2025-48474?
To fix CVE-2025-48474, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2025-48474 being actively exploited in the wild?
It is possible that CVE-2025-48474 is being exploited or will be exploited in a near future based on public information. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2025-48474?
CVE-2025-48474 affects freescout-help-desk freescout.
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