CVE-2025-5957

Guest Support – Complete customer support ticket system for WordPress <= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion

Description

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

Category

5.3
CVSS
Severity: Medium
CVSS 3.1 •
EPSS 0.04%
Affected: rcatheme Guest Support – Complete customer support ticket system for WordPress
Published at:
Updated at:

References

Link Tags
https://www.wordfence.com/threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=cve
https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/ajax.php#L133
https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/class-dbquery.php#L736
https://plugins.trac.wordpress.org/changeset/3322664/

Frequently Asked Questions

What is the severity of CVE-2025-5957?
CVE-2025-5957 has been scored as a medium severity vulnerability.
How to fix CVE-2025-5957?
To fix CVE-2025-5957, make sure you are using an up-to-date version of the affected component(s) by checking the vendor release notes. As for now, there are no other specific guidelines available.
Is CVE-2025-5957 being actively exploited in the wild?
As for now, there are no information to confirm that CVE-2025-5957 is being actively exploited. According to its EPSS score, there is a ~0% probability that this vulnerability will be exploited by malicious actors in the next 30 days.
What software or system is affected by CVE-2025-5957?
CVE-2025-5957 affects rcatheme Guest Support – Complete customer support ticket system for WordPress.
This platform uses data from the NIST NVD, MITRE CVE, MITRE CWE, First.org and CISA KEV but is not endorsed or certified by these entities. CVE is a registred trademark of the MITRE Corporation and the authoritative source of CVE content is MITRE's CVE web site. CWE is a registred trademark of the MITRE Corporation and the authoritative source of CWE content is MITRE's CWE web site.
© 2025 Under My Watch. All Rights Reserved.